How to place orders with your favorite local bakery!
Orders can be placed with a phone call: (315) 759-3382
Or an email: MySimpleSweetsBakery@gmail.com
Or by messaging our Facebook page (link to our Facebook page can be found in the upper right corner of the page)
Or the old fashioned way! Come see us at the bakery! 89 Castle St, Geneva, NY 14456
Or by clicking one of these buttons!
Or an email: MySimpleSweetsBakery@gmail.com
Or by messaging our Facebook page (link to our Facebook page can be found in the upper right corner of the page)
Or the old fashioned way! Come see us at the bakery! 89 Castle St, Geneva, NY 14456
Or by clicking one of these buttons!
Sweet Treats Orders:
We require at least 5 days notice for custom orders.
*Custom orders are anything that is not already in our display cases at the bakery, as it will be made just for you.
*Orders placed within 3 days of the needed date will be subject to a 20% rush fee.
*Deposits are required to officially place orders to reserve your spot on our calendar if full payment is not made upon ordering.
*Orders may be placed as early in advance as you like, but please be aware that availability decreases as the date draws closer.
*Order acceptance is based on availability for the requested date.
*Orders placed for same day or next day pick up will generally not be accepted, as everything is made to order. Exceptions may be made at our discretion, depending on time and availability.
*Custom orders are anything that is not already in our display cases at the bakery, as it will be made just for you.
*Orders placed within 3 days of the needed date will be subject to a 20% rush fee.
*Deposits are required to officially place orders to reserve your spot on our calendar if full payment is not made upon ordering.
*Orders may be placed as early in advance as you like, but please be aware that availability decreases as the date draws closer.
*Order acceptance is based on availability for the requested date.
*Orders placed for same day or next day pick up will generally not be accepted, as everything is made to order. Exceptions may be made at our discretion, depending on time and availability.
Things to Remember...
We are an artisan bakery with only two bakers, who make everything fresh. Due to this, only a certain quantity of orders can be taken for any given date. Some dates fill up quickly, especially during peak wedding season (June-September), so if you are planning a party or any type of gathering, the sooner orders are placed the more likely we will be able to accommodate you.
Most of our recipes can be altered to accommodate gluten or dairy allergies or intolerances. For any allergy, or diet friendly choices, feel free to give us a call and let us know what you are looking for. We would be more than happy to help meet your needs. Ingredient substitutions can be made for an additional charge.
Most of our recipes can be altered to accommodate gluten or dairy allergies or intolerances. For any allergy, or diet friendly choices, feel free to give us a call and let us know what you are looking for. We would be more than happy to help meet your needs. Ingredient substitutions can be made for an additional charge.
Deposit Policies
- All orders will require a deposit of 50% of the total cost of your order or an agreed amount, if it is not paid for in full upon ordering.
- In the event of a cancellation within 7 days of the date you need your order by, your deposit is non-refundable and non-transferable. Should you choose to pay for your order in full upon ordering, only half (50%) of the total amount paid will be refundable, minus anything ordered on your behalf. (Edible images, specialty decorations, etc.)
- If a party date changes due to illness/emergency/etc. - we may be able to transfer your entire order to a future date without the loss of your deposit (48 hours notice or more is ideal). Changes cannot be guaranteed.
- Any and all orders that are either fully paid for or partially paid for and not picked up within 2 days past the specified pick-up date will be disposed of due to our product’s short shelf life, and any payments for the order(s) are non-refundable.
- Any and all orders that are not paid for and are not picked up on the day specified are considered relinquished and will be sold or disposed of. Certain exceptions can be made at our discretion with sufficient notice. We cannot guarantee that all changes can be accommodated.
For our refund and exchange policies please click here:
